Reference

What You Agree To on kingsatta

These terms set out the rules that govern your account on kingsatta.net — from how you open an account and fund your wallet via UPI, Paytm or PhonePe…

Governed by applicable Indian lawUPI, Paytm, PhonePe coveredAccount holder age verification requiredSubject to local eligibility rulesLast reviewed and updated by kingsatta
kingsatta What You Agree To on kingsatta
CONTACT CHANNELS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe something on your account does not match what is written here, our support team can clarify your position and escalate formal disputes to the compliance desk. We aim to respond to terms-related queries within 24 hours on all channels.

Team online

Email Support

Send a detailed message to our support address for written records of your terms query. We aim to respond within 24 hours and keep the thread open until your concern is resolved.

Live Chat

Open the chat window from any page on kingsatta.net to speak with an agent directly. Live chat is available for account-level questions about how a specific clause applies to your situation.

Compliance Desk

Formal disputes or legal notices must be directed to our compliance desk in writing. Include your registered account ID, the clause in question and a clear description of the issue you are raising.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

kingsatta maintains account records, transaction logs and identity verification documents in line with these terms. Here is how each key area works in practice so you know exactly what to expect.

Data Retention

We keep account and transaction records for as long as required by applicable law and our internal audit policy. You may request a summary of the data we hold by writing to our compliance desk with your account ID attached.

Cookie Policy

Our platform uses session cookies to keep you logged in and analytics cookies to measure page performance. No cookie stores your UPI or Paytm credentials; payment data is handled entirely by the payment processor.

Account Security

You are responsible for keeping your login credentials private. If you suspect unauthorised access, lock your account immediately via the security settings page and notify us through live chat or email so we can investigate.

Identity Verification

Before your first withdrawal is processed, we verify your identity against the documents you submitted at registration. This step protects your wallet and ensures payouts reach the correct verified account holder.

Requesting Changes

To update personal details such as your registered phone number or linked PhonePe handle, submit a change request via email with supporting documentation. Changes take effect after our verification team approves them.

Dispute Resolution

Any dispute about a transaction, a suspended account or a clause interpretation should first be raised with support. If unresolved in seven days, escalate in writing to the compliance desk, which handles formal arbitration requests.

Common Questions About These Terms

These answers cover the situations account holders ask about most when reading through the terms for the first time. If your question is not here, contact our support team directly.

Access depends on local law. If your state or territory restricts this type of platform, these terms do not grant you any right to use the service — eligibility is governed entirely by the law where you are located at the time of access.

We may update the terms at any time by publishing the revised version on this page. We aim to post a notice on the site when significant changes occur, but continued use of your account after a revision is posted counts as your acceptance of the new version.

We retain your account records and transaction history for the period required by applicable law, even after account closure. You can request a copy of the data we hold by writing to our compliance desk with your account ID.

Contact support within seven days of the transaction date, quoting your transaction reference number. If the issue is not resolved at that level, escalate it in writing to the compliance desk, which handles formal transaction disputes.

No. Payment credentials — including your UPI handle, Paytm number and PhonePe details — are processed by the payment provider, not stored on our servers. We only record the transaction result and reference ID for your account ledger.

If we detect a breach of these terms, we may suspend your account temporarily or permanently depending on the severity. During a suspension, you cannot place bets or initiate withdrawals. You may appeal by writing to the compliance desk within 14 days.

Submit a written request to support or the compliance desk with the correct details and supporting documentation. We verify the request before applying any change, typically within two to five working days of receiving valid documents.